7 skills for the collections floor
Cadence, scripts, bucket classification and call QA. Written by someone who has run the floor, with the conduct rules inside every output.
SARFAESI Eligibility Gate Board
Tells you whether a secured NPA file is ready for counsel, and which evidence is missing if it isn't.
Open the skill →Collection Call QA Scorecard
Score any collection call transcript for compliance and effectiveness.
Open the skill →3-Day Collection Campaign Planner
Build a 3-day contact plan, customised by customer segment, across call, WhatsApp and SMS.
Open the skill →Settlement Precondition Board + OTS Letter
Checks the five settlement preconditions before the OTS letter goes out, and refuses to draft when one fails.
Open the skill →Field Allocation Board + DRA Brief Pack
Decides which accounts may go to the field this week, with the earliest lawful visit date for each, then briefs the agent.
Open the skill →SMA/NPA Classification Checker
Check which bucket an account is actually in, when it slips, and what upgrades it.
Open the skill →Compliant Call-Script Generator (Multilingual)
Generate effective collection call scripts that are RBI compliant, in the borrower's language.
Open the skill →Want this working across your team?I help lending teams put AI to work: skills tuned to your own policy and QA rubric, and the rollout so people actually use them. If a skill here is close to what you need, that's usually where I come in.
Talk to Sudharsan →